Carrie Latham

Receptionist

Carrie is a most valued member of our team and held in high regard by us all she has been employed by Brightwell Clinic for 6 years.
She has the wonderful ability to help our clinics run smoothly when we are under pressure and is excellent on the phone, whether helping a new patient to understand what Brightwell Clinic has to offer in terms of treatment plans and prices or rebooking existing patients with some pleasant chat she is always polite and helpful. When it comes to fending off those calls we all hate selling utilities she is firm and clear.
Carrie is trained to help us with sterilisation of instruments and to assist with nail surgery and helps us clear up between patients when time allows.  She is always helpful with ideas and new innovations.  She is a person who can truly multi task , whilst making the new nervous patient in the waiting room feel welcome and at ease..
Carrie has four grown up children two still at home, her husband Tony works hard as a builder so she is busy at home with housewife duties, she has elderly parents that she sees and helps regularly and an elderly mother-in-law who also requires help.
As a non-driver Carrie walks a great deal to keep fit. She has a network of friends and loves going to the theatre, watching films and generally socialising. Her holiday see her in exciting places. This year I think Scotland is being explored.
We simply could not manage as we do without Carrie she is a strong support and good friend to us all and is a big part of the team at Brightwell Clinic.