Brightwell House , 40 Queens Road , Reading , RG1 4AU

Payments & Health Insurance

Payment terms

Payment by debit or credit card for your intial appointment is required when booking. This is non refundable if you cancel your appointment less than 2 working days before your appointment.

For routine appointments payment is required at the end of each session of treatment.

The fees for Biomechanical Evaluation (BME) or Nail Surgery (TNA or PNA) are due at the end of the main procedure even though there may be follow up treatments included in the fee.


If you are unable to make your appointment please contact us with 2 working days notice. Please note the clinic is not open on Saturdays or Sundays. The full appointment fee will be charged if you fail to attend your appointment or cancel with less than 2 working days notice.

How can payment be made?

Brightwell Clinic accepts any of the following: 

  • Cash
  • Cheque
  • MasterCard or Visa Credit cards
  • Visa Debit and Maestro debit cards
Private Health Insurance Policies

Invoices issued at Brightwell Clinic contain details of the insurance company provider numbers of the relevant practitioner.

Whilst some of the fees and charges may be recoverable under insurance polices not all items treatments or items prescribed will be paid for by insurance companies.

Even though you may have cover, the practitioners at Brightwell Clinic require payment as above and you will be provided with an invoice to support your application to the insurance company for reimbursement of the allowable cost of treatment.

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