We will phone you the day before to make sure you are well and not experiencing any COVID symptoms. If you are unwell we will rebook.
If we can help with your problem over the phone rather than needing to see you in person we may postpone your appointment. This is to limit any risk of exposure to yourself and our team.
We will also ask you to prepay for your appointment to avoid having to use the card machine in reception.
Entry to the clinic is now at the rear of the clinic via Livery close which is off South Street.
Meter parking is available on Sidmouth Street and South Street.
You can recognise us from our brick bike shed, yellow waste wheelie bin and a 40 printed on the low wall.
Please arrive at your appointment time and not before and please come on your own unless you need to bring a parent or carer with you.
Come down the side and enter the building.
On entering the building Carrie will welcome you in. Please clean your hands with the hand sanitiser provided in reception and put on the mask provided if you are not wearing one.
There will be a box in the treatment room for you to put your personal belongings and coats in.
The clinician will welcome you into the treatment room.
On leaving after your appointment we will show you where to go and lead you back out to Livery close.
Please watch the video to show you how we are making you safe and our new procedures.